By:
Robert Kwaku Annor
The
International Telecommunication Union (ITU) has highlighted the growing impact
of its Digital Transformation Centres (DTC) Initiative in Senegal, where
thousands of individuals are being equipped with essential digital skills to
participate in the digital economy.
Cosmas
Luckyson Zavazava, Director of the Telecommunication Development Bureau at ITU,
noted that the Concept Digital Transformation Centre in Senegal is playing a
key role in delivering basic and intermediate digital training, including
programmes tailored for visually impaired citizens. The centre is part of a
nationwide network of 62 Digital Transformation Centres and records
approximately 65,000 visits annually.

Through
the initiative, more than 500,000 people across 14 countries have been
empowered with digital skills since its launch. In Senegal alone, Concept, a
national NGO, has delivered training programmes across 65 ICT centres,
including five dedicated to supporting visually impaired individuals and
children.
Between
2024 and 2025, over 41,000 people—primarily young people and women—received
training under the programme, contributing to improved digital literacy,
enhanced employment prospects and increased access to online services.

The
initiative, launched in 2019 by the ITU Telecommunication Development Bureau in
partnership with Cisco, has expanded through collaborations with partners
including the ST Foundation and support from the Government of Norway. It
continues to focus on bridging the digital divide, particularly in underserved
and rural communities, by providing access to training resources, technical
support and capacity-building opportunities.